Terms and conditions

Welcome to Native Culture. These Terms and Conditions ("Terms") govern you to use our website, services, and products (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. General Conditions

1.1. Eligibility: You must be at least 18 years old to purchase products from us. By placing an order, you confirm that you meet this age requirement.

1.2. Modification of Terms: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after changes are posted will constitute your acceptance of the new Terms.

2. Orders and Payment

2.1. Order Acceptance: All orders are subject to availability and acceptance. We reserve the right to cancel any order for any reason, including but not limited to out-of-stock items, inaccuracies in product information, or payment issues.

2.2. Pricing: All prices are listed in [USD] and are inclusive/exclusive of [tax, e.g., VAT, GST]. We reserve the right to change prices at any time without notice.

2.3. Payment: Payment must be made through the approved payment methods listed on our website. By placing an order, you authorize us to charge your payment method for the total amount, including any applicable taxes and shipping fees.

3. Shipping and Delivery

3.1. Shipping Policy: We ship to [ all countries/regions]. Shipping times may vary based on location and shipping method selected. Estimated delivery times are provided for reference only and are not guaranteed.

3.2. Customs and Import Duties: For international orders, you are responsible for any customs duties, taxes, and fees that may apply to your order. Please check with your local customs office for more information.

3.3. Delivery Issues: If your order is delayed, lost, or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue.

4. Returns and Exchanges

4.1. Return Policy: We accept returns within a week of delivery for a full refund/exchange. Items must be in their original condition, unworn, and with all tags attached. Certain items (e.g., sale items, custom products) may be final sale and non-returnable.

4.2. Return Process: To initiate a return, please contact our customer service team at [email address] with your order number and reason for return. We will provide instructions on how to return your item(s).

4.3. Refunds: Refunds will be issued to the original payment method within [number] days of receiving your returned item(s). Shipping fees are non-refundable unless the return is due to our error.

5. Intellectual Property

5.1. Ownership: All content on our website, including but not limited to text, images, logos, and designs, is owned by or licensed to [Fashion Brand Name] and is protected by intellectual property laws.

5.2. Use of Content: You may not reproduce, distribute, or use any content from our website without our express written permission.

6. Limitation of Liability

6.1. No Warranty:  Our Services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

6.2. Liability Limitation: To the maximum extent permitted by law, [Fashion Brand Name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or purchase of products, even if we have been advised of the possibility of such damages.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these Terms or your use of our Services shall be resolved in the courts of [Jurisdiction].

8. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Native Culture 

Juba, South Sudan  

Nativeculture04@gmail.com

+21124800804